Service Quality
- Shinhan and Hana Both Top Korea's 2026 Service Quality Index
In KMAC's 2026 KSQI, Shinhan Bank led the banking industry for a 16th straight year while Hana Bank topped the customer-contact category for an 11th.
In KMAC's 2026 KSQI, Shinhan Bank led the banking industry for a 16th straight year while Hana Bank topped the customer-contact category for an 11th.